If you have Medicaid, you do not pay anything out of pocket for transport to medical appointments. Please contact your DSS case worker to schedule your ride with our agency.
Ensure that you call to schedule your ride as soon as you know the date and time of your appointment so that the DSS transportation coordinator can put you on our schedule.
You may schedule your appointment up to 24 hours before your appointment time. Please allow enough time for traffic, any assistance you or your loved one may need, and any unforeseen circumstances so that we have a fair opportunity arrive at your appointment on time.
You must prepay for your travel in advance by selecting BOOK NOW and proceeding to process your payment. If you need assistance with paying for your ride, contact us via phone at 704-255-5776 to speak to our scheduling coordinator.
We want to earn your business, if pricing is not right please let us know and we can discuss!
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Service
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Mon-Fri 8am-5pm(Regular Rate)
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After Hours 5:01pm to 7:59am
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Holidays & Weekends(Regular Rate)
8am-5pm |
Holidays & Weekends(Holiday After Rate)
5:01pm to 7:59am |
|---|---|---|---|---|
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Walking Passengers
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$2.50 per mile
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$3.50 per mile
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$3.50 per mile
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$4.50 per mile
|
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Wheelchair Passengers
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$7.50 per mile
|
$8.50per mile
|
$8.50 per mile
|
$9.50per mile
|
Waiting Charge (after 10 min) *$1 per minute
Cancellations: Appointments cancelled within 24 hours or less will be charged a $50 fee. The rest of your payment will be refunded. If cancelled within 48 hrs, you will receive a full refund. No shows will not receive a refund.
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Service
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Mon-Fri 8am-6pm
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After Hours 6:01pm-7:59am
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Holidays & Weekends
|
|---|---|---|---|
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Walking Passengers
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$80
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$120
|
$150
|
|
Wheelchair Passengers
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$120
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$150
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$180
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All the base rates above are for anywhere within Interstate 485 per leg (one-way). Any location outside of Interstate 485 will be charged the base fee, plus $2.50 per mile for any miles outside city limits.
Hospital/Clinic Discharge *$150
Waiting Charge (after 10 min) *$1 per minute
Cancellations: Appointments cancelled within 24 hours or less will be charged a $50 fee. The rest of your payment will be refunded. If cancelled within 48 hrs, you will receive a full refund. No shows will not receive a refund.
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